Privacy Policy

1. Overview

ForgeFeed Studio (“we”, “us”, “our”) provides online podcasting courses. This policy explains what data we collect, how we use it, and your choices. We design our services to be transparent and respect your privacy.

2. Data we collect

• Account data: name, email, password hash.
• Transaction data: purchased courses, billing country, partial payment details (processed by payment providers).
• Usage data: pages visited, device type, approximate location (derived from IP), and course progress.
• Support data: messages you send via our contact form or email.

3. How we use data

• Provide and improve our courses and support.
• Process payments and deliver receipts.
• Send important service messages (e.g., password resets, purchase confirmations).
• Detect and prevent fraud, abuse, or security incidents.

4. Legal bases

We process personal data based on contract performance, legitimate interests (e.g., service improvement), legal obligations, and consent where required (e.g., optional marketing emails).

5. Sharing and disclosure

We do not sell personal data. We may share limited data with trusted processors (payment providers, email delivery, analytics) under data processing agreements. We may disclose data when required by law or to protect rights and safety.

6. Cookies and similar technologies

We use cookies to maintain sessions, remember preferences (such as theme), and analyze service usage. You can manage cookies in your browser. Our site shows a cookie banner where applicable.

7. Data retention

We retain account and transaction data as long as you maintain an account and as required for legal and tax obligations. Support messages and usage logs are kept for a limited period necessary for service operations.

8. International transfers

We may process data on servers outside your country. When transferring personal data, we apply appropriate safeguards consistent with applicable laws.

9. Your rights

• Access, correction, deletion, and portability of your data.
• Objection or restriction of certain processing.
• Withdrawal of consent at any time where processing is based on consent.

To exercise these rights, contact us at [email protected].

10. Security

We use technical and organizational measures to protect data, including encryption in transit, access controls, and regular security reviews. No system can be guaranteed 100% secure.

11. Children

Our services are not directed to children under 13. If you believe a child provided personal data, contact us to remove it.

12. Changes to this policy

We may update this policy. Significant changes will be announced via email or prominent notice on our site. Continued use indicates acceptance.

13. Contact

ForgeFeed Studio, +1 (415) 915-2047, [email protected].